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Freight and Shipping


Freight Charges

Delivery charges are calculated and added to your order total. Goods delivered within the Sydney Metropolitan area (Within the following boundries -Palm Beach North, Sutherland South and Penrith West) are delivered by either our Driver, Fastway Couriers or Australia Post. All area locations are determined by POSTCODE.  A Freight and Handling charge of $15 will be charged for all orders under $150 exclusive of gst.

In most cases we use FASTWAY Couriers for Coastal and other areas adjacent to  Metropolitan Sydney. Such as - Blue Mountains, Gosford to Newcastle, The Illawarra region. Freight is quoted at $15 per item with a weight of 25kg or less.  We will combine items to make the freight the most economical possible. We do not make money on freight charges. If you think the freight is excessive for small items - please email or call us!

We DO NOT send to PO Boxes.

ANY OTHER AREAS AUSTRALIA WIDE - Please tick pay by Bank Deposit and we will advise you of the freight cost prior to shipping and invoice.

We reserve the right to choose the transport used unless you have your own freight company.  Please advise at time of order with the name and account number. We will arrange pickup once the goods are ready.

Australia Post has size limitations plus no liquids or aerosols can be sent by post.

Some items are bulky but weigh little. We will also advise you if cubic measurement/weight calculations will be used and what the cost will be to your destination.

DANGEROUS GOODS

We have a policy of not sending  hazardous goods outside of the Sydney Metro area as the freight charges are excessive for these items.These items are store pick up only. You are free to arrange your own transport.

ITEMS ON ORDER

Not every item on the Web Site is stocked, therefore back orders can occur.  If your order contains both stocked items and others that are not in stock, we will send stocked items and when the other items arrive we will send as soon as possible with no additional freight charge to you.  If you do NOT want any item to be back ordered, please advise at time of order. You can also cancel the back ordered items prior to them being shipped. Please contact Customer Service.

It there is an unforseen delay ( some items are imported) we will contact you to advise the estimated time of arrival.